Do fully understand that herbs are not drugs and that some time must pass for the herbs to work. Allow them that time. Any refunds are credit for future Herb Lady purchases only, .
PAYMENT: All major credit cards and Pay Pal, checks and money orders..
RETURNED CHECKS: Any check returned will incur a $35.00 returned check fee.
ORDERING: We accept orders from 8:00am to 6:00pm EST. If after business hours please email us or order through our website shopping cart or leave a message on our phone message service.
SHIPPING: We ship via UPS,Fed-X, USPS on all packages in the continental United States. For orders to Hawaii, Alaska, Canada and Carribean Isles, overseas, we offer shipping via the U.S. Post Office. Orders are shipped in 3 to 7 business days from day of order. If a herbal product is out of stock, you will be notified by e-mail.
CANCELATIONS: Cancelations must be made before the time of shipment.
Out of Stock Item: If an item is out of stock we will contact you by email.
CUSTOMER SATISFACTION: Please contact us and we will correct the problem to your satisfaction.
PROBLEMS/REFUNDS: All claims for refunds should be made within 3 days of purchase. Products should be unopened and in good condition. Refunds will be made in same exchange tendered.
We will not sell, rent or distribute your name, e-mail or personal information to anyone.
Herbs on this site are taught as Traditional and Folk Information and are not prescribed. Please see your natural health practitioner.